Help

iREAD Customer Service/Illinois Library Association

Hours: M-F 
9 am to 5 pm CST
Email: iread@ila.org



For billing, or to request a
W-9, email iread@ila.org



iREAD FAQ Page

iREAD 2023: Find Your Voice! Fonts Flier

iREAD 2023: Find Your Voice! PDF Catalog 
view enlarged photos of t-shirts, bookmarks and booklogs 


BENEFITS OF ORDERING ONLINE:

  • It’s easy, fast, and you can adjust the quantities and items in your cart with the click of a button
  • You can place your order and select the “bill me later” option to pay by check
  • You can create a quote, modify it if necessary, share it with other library staff and place it as an order at a later time
  • We keep the website up to date on item availability

3 EASY WAYS TO PLACE AN ORDER:

1. Order online
You can pay via credit card or select the “bill me later” option

2. Create a quote online
This option saves your cart for two weeks (depending on items availability), allows you to add or remove items from the cart, or convert the quote into an order. Please note that a quote needs to be converted to an order by the customer. iREAD does not monitor quotes, they are simply a tool for the customer. 

3. E-mail your order to iread@ila.org
When emailing your order, include the following information: item SKU number & quantity; shipping and billing address. iREAD Customer Service will email you back a quote, once confirmed, your order will be placed within 24 hours, unless it is sent over the weekend or during holidays. 

Note: No matter how you place an order, you will receive a confirmation directly from our database. If you do not have a confirmation, please check to make sure your order has been placed. 

Any order inquiries should be submitted via email at iread@ila.org