FAQ page

How do I place an order?
Orders must be placed online via your iREAD account. Please visit our help page to view the benefits of placing your order online and three easy ways to place an order.


How do I obtain a W-9 for iREAD?

Please email your inquiry to iread@ila.org


When will I receive my order?
iREAD orders are shipped in batches in the same sequence they have been received. Your order confirmation will have the expected delivery date. You are can aslo view the message appearing at the top of the screen when placing an order when you can expect the order to be delivered. For further details on shipping and delivery schedule please visit our shipping page.

Can I place an order and receive an invoice?
Yes, you can. When submitting your order online, at check out, you will have the option to select “bill me later”. Once you submit your order, you will receive a confirmation/invoice containing all of the information you need to mail us a check.


Can I use a purchase order?
Yes, you can. Place your order online and select the “bill me later option. Once you submit your order, send an email to iread@ila.org containing the following information: order date and order number, PO number you need added to the invoice. In return we will send an invoice reflecting the PO number. 


What is the copyright and fair use of iREAD Materials? 
Copyright and fair use of iREAD materials information can be found here


My question isn't answerd by the FAQ's. Who should I contact? 
Email iREAD Customer Service at iread@ila.org with any inquiries.